Terms & Conditions

1. Introduction

Welcome to Duha Dryfruits. By placing an order on our website, you agree to the following terms and conditions. These terms ensure transparency and a smooth shopping experience for our valued customers.

2. Ordering Without Login

Our platform does not require account creation or user login. To place an order, customers only need to provide basic details such as:

Full Name
Email Address
Phone Number
Billing & Shipping Address

These details are collected solely for processing and delivering your order. We do not create or maintain user profiles.

3. Data Privacy & Security

All customer data is treated with the highest level of confidentiality. We guarantee that:

Data is used strictly for order fulfillment and support
Information is not sold, rented, or misused in any way
Secure payment gateways are used to protect financial data

4. Customer Guidelines

Provide accurate and complete details while placing an order
Ensure availability at the shipping address for timely delivery
Use genuine contact information for communication
Respect the quality of products and report issues promptly

5. Payments

Payments are processed securely via trusted gateways. Orders will only be confirmed upon successful payment. We are not liable for delays caused by third-party payment providers.

6. Shipping & Delivery

We strive to deliver fresh, premium products in perfect condition. Delivery times may vary depending on your location, and delays may occur due to factors beyond our control (e.g., courier delays, natural events).

7. Refunds & Returns

Our Refund & Returns Policy applies to all purchases. Refunds or replacements are available for defective, damaged, or incorrect items as per policy.

8. Limitation of Liability

Duha Dryfruits is not liable for delays or losses caused by incorrect customer information, courier services, or circumstances beyond our control.

9. Contact Us

For any queries or concerns regarding these terms, please contact us at: sales@duhadryfruits.com